A leading global provider of customer experience management and contact centre services is looking for a Customer Service Advisor to join the Belgian market team. The company operates in more than 100 countries, supports clients across all business sectors, and has been recognized as both a Great Place to Work and a Top Employer.
Handle incoming calls and provide excellent customer service
C2 level of Dutch/Flemish and French
B2 level or above of English
Previous customer service experience preferred
Process Excellence: systematically improving processes to enhance efficiency, effectiveness, and quality
Critical Thinking: evaluating information to make effective, data-driven decisions
Full-time contract: 38.5 hours/week (day schedules between 10:00 – 18:00, Monday to Sunday)
Hybrid working model, with offices in Madrid and Barcelona
Career growth: clear individual paths to grow within the project
International environment: dynamic, multicultural workplace with opportunities to work across integral markets

📌 Customer Service Representative (Madrid)
🏢 Blu Selection
📍 Madrid