- Execute exception handling and daily workflows for Cledara’s customer invoice matching process- Manage routine merchant classification and data enrichment accurately- Support recurring customer payment, reconciliation, and reward payout processes- Operate manual fallbacks for automated product features to maintain seamless customer experiences- Identify recurring patterns and friction points in manual workflows- Collaborate with the Product team to implement operational improvementsRequirements- Fluent written and spoken English- High attention to detail and satisfaction in running daily, structured operational processes- Proactive, can-do attitude with discipline to maintain quality across routine tasks- Eagerness to learn new tools and systems, especially modern Product and Operations platforms- Strong problem-solving instincts; ability to follow established protocols while thinking critically about edge cases- Passion for technology startups and curiosity about the SaaS industry- Ability to work from the Barcelona office 3 days per week- Comfortable with routine and consistency,



including checklists and daily operational workflows- Detail-oriented and reliable, with high accuracy during repetitive tasks- Continuous-improvement mindset- Resilient, resourceful, and solution-oriented- Early-career interest in foundational SaaS product operations experienceCore CompetenciesDemonstrates strong operational capabilities in customer invoice matching, payment reconciliation, and data enrichment processes while maintaining high attention to detail and a proactive approach to problem-solving in a SaaS environment.Highest-signal resume keywords- Customer Invoice Matching- Payment Reconciliation- Data Enrichment- Operational Improvements- SaaS Industry KnowledgeHard Skills- Exception Handling- Routine Merchant Classification- Daily Workflow Management- Operational Process Execution- Data AnalysisSoft Skills- Attention To Detail- Proactive Attitude- Problem-Solving- Continuous Improvement Mindset- ResilienceIndustry Keywords- SaaS- Technology Startups- Customer ExperienceTools & Technologies- Product Platforms- Operations Platforms#J-18808-Ljbffr

📌 Junior Operations Associate (Barcelona)
🏢 Jobtailor
📍 Barcelona