Preferably 2 years experience in a similar position (front desk, receptionist background) at an International 5 star and luxury establishment.
Excellent fluent English (verbal and written). Conversational in preferably two additional languages (German, French, Italia_n, Spanish, Portuguese, Mandarin).
Good working knowledge of Microsoft Office package and Fidelio.
Responsible to provide exceptional guest services at the reception desk
.Responsible for supervising the day to day operation of the reception desk
.Responsible to ensure that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction. Responsible to ensure the smooth flow of information between the shore concierge, finance and reception teams
.Assists with regular inventories of guest relations department equipment
. xkdbapo Prepares the reception team working schedule for approval by the Guest Relations Manager
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📌 SENIOR RECEPTIONIST (Madrid)
🏢 CareerWallet
📍 Madrid