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Job Description

About the Role

The Key Account Manager (KAM) – Gastroenterology in Andalucía is a critical field-based role responsible for ensuring business continuity, growth and customer engagement across key hospital accounts in the East region. The role builds strong, compliant and trust-based relationships with HCPs, hospital pharmacies and decision-makers, ensuring optimal use and availability of Takeda’s GI portfolio.

Evolving under a Tech Forward lens, the KAM GI leverages digital tools, AI-supported insights and omnichannel approaches to increase efficiency, sharpen account prioritization and enhance the quality of scientific and commercial interactions—reinvesting time into strategic account planning, customer value creation and cross-functional collaboration.

How You Will Contribute

Therapy & Product Leadership

- Deliver agreed GI strategy and tactics across key accounts, ensuring high-quality scientific exchange (on-label) and commercial execution.

- Lead high-level scientific meetings and act as a trusted therapy partner for prescribers and hospital stakeholders.

- Serve as a key contact for national product training and therapy support within the assigned territory.

Strategic Account Management

- Develop and execute robust key account plans, prioritizing accounts based on data-driven insights and market dynamics.

- Ensure product availability and continuity in collaboration with Market Access and Pharmacy stakeholders.

- Identify unmet needs and propose innovative, compliant solutions aligned with customer priorities.

Commercial Excellence & Data-Driven Execution

- Analyze sales performance, competitor activity and territory trends using CRM, dashboards and AI-supported analytics.





- Continuously adapt strategies based on insights, focusing effort on the highest-impact accounts and opportunities.

- Share best practices and successful tactics within the KAM team to improve overall field effectiveness.

Innovation, Omnichannel & Tech Forward Adoption

- Integrate omnichannel tactics and digital engagement into account plans in alignment with brand strategy.

- Use AI-enabled tools to support customer segmentation, call planning, insight generation and performance tracking.

- Automate low-value administrative tasks (reporting, data consolidation) to reinvest time in strategic thinking, customer engagement and storytelling.

Cross-Functional Collaboration

- Work closely with Medical, Market Access, Pharmacy, Marketing and FLMs to ensure a coordinated One Takeda approach.

- Actively contribute field insights to inform brand, access and medical strategies.

Compliance & Values

- Act in full compliance with ethical, legal and regulatory standards.

- Ensure PTRB principles guide decision-making.

- Report adverse events according to Pharmacovigilance procedures.

- Act as a role model of Takeda values and leadership behaviors.

Skills & Qualifications (Aligned with Tech Forward Evolution)

Education & Experience

- Bachelor’s degree or equivalent.

- Proven experience in hospital sales, ideally in GI / Immunology.

- Experience working with hospital pharmacists, payers and institutional stakeholders.

Core Capabilities

- Strong scientific acumen and ability to translate complex data into meaningful customer dialogue.

- Excellent relationship-building, influence and communication skills.

- Strong business acumen and analytical mindset.

- Digital fluency: CRM, dashboards, AI-supported tools and omnichannel platforms.

- Agile, adaptable and results-driven in fast-changing environments.

- Strong cross-functional collaboration and matrix leadership capabilities.

Locations

Andalucia, Spain

Base Salary Range:

€50,800.00 - €69,850.00

For information about our benefits, please click here.

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

📌 Key Account Manager Gastroenterology - Andalucía
🏢 8085 Takeda Pharmaceutical Spain
📍 Andalucía