12 sep
|
Revelyst
|
Cataluña
B2B Customer Success Representative (German Speaker) We are committed to delivering exceptional service and building long-term partnerships with our dealers across EMEA. We are looking for a proactive, customer-oriented and data-driven B2B Customer Success Representative to manage a portfolio of dealers in german speaker countries. This role is key to ensuring customer satisfaction, operational excellence and strong commercial relationships.
If you enjoy working in a dynamic environment, interacting with international stakeholders and combining operations with customer success — this opportunity is for you. The B2B Customer Success Representative will manage a portfolio of dealers, ensuring smooth order execution, strong relationships and high service levels. Ensure high levels of customer satisfaction through quality service • Act as the main point of contact for operational and service-related topics Perform order entry in SAP (ERP system)
• Data & Reporting • Prepare and maintain customer order databases • Analyze data and performance indicators to support decision-making • Provide reporting on key KPIs and service levels • Ensure accuracy and consistency of customer data Collaborate with Sales teams to support dealer performance and satisfaction • Fluent German and English (mandatory) • Experience in Customer Service, Sales Support or Operations (Retail, FMCG, Fashion or Sports industry preferred) • Knowledge of SAP, Salesforce and Excel • Strong data orientation and analytical skills • xbhjioe • Strong customer service mindset • Great working environment and the opportunity to be part of a leading international company in the sports and outdoor industry ~€10 meal voucher for every day worked from the office ~ Hybrid working model: 3 days in the office (Tuesday, Wednesday and Thursday) and 2 days remotely (Monday and Friday) ~7 additional remote working days per year ~ Employee discounts on products across our brands Apply now and join our Customer Success team in Europe.
📌 B Customer Success Representative with German & English (Cataluña)
🏢 Revelyst
📍 Cataluña