Client Manager German SpeakingApplyremote type: Hybridlocations: Glasgow, Scotland: Antwerp, Belgium: Full timeposted on: Posted 8 Days Agojob requisition id: About Cigna Healthcare Cigna Healthcare is a integral health service company dedicated to transforming healthcare. Our mission is to improve the health, well-being, and peace of mind of those we serve. Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do.

About The

RoleAs a Senior Client Manager (German Speaking), you will play a key role in developing and managing strong, long-term relationships with clients and broker partners across a global portfolio. You will use data and insights to guide conversations, address challenges, and enhance client experience, while collaborating cross-functionally to resolve complex issues and continuously improve service delivery. This role offers a high level of autonomy, allowing you to apply your expertise, judgement, and commercial acumen to shape best practices and influence client management strategies.

This position is eligible for incentive-based compensation aligned to performance.You'll Be Responsible For: Act as the primary point of contact for clients and broker/consultant partners, ensuring a high-quality, responsive service experience* Build strong, trusted relationships through ongoing, proactive communication and tailored recommendations* Manage a portfolio of large corporate accounts, including a mix of funding arrangements* Lead annual renewal cycles, delivering against key metrics such as client retention, growth,



and pricing outcomes* Work closely with internal stakeholders to resolve complex client needs and deliver integrated solutions* Identify opportunities to enhance client outcomes through product development, process improvements, or new service offerings Support business growth by introducing and expanding relevant products and services across the portfolio* Communicate updates and changes clearly to clients, including regulatory or process developments* Manage and resolve complex escalations across areas such as eligibility, billing, and service delivery* Maintain accurate records and insights using internal systems, including Salesforce* Provide guidance and support to colleagues, contributing to knowledge sharing and team developmentWhat You'll Bring to the Role: Proven experience within account management, client services, sales, or a similar client-facing role* Fluent/Native in German* Strong knowledge of healthcare products/services or a comparable regulated or service-led industry* Experience managing complex client relationships and delivering consultative solutions* Excellent communication and presentation skills, with the ability to engage a variety of stakeholders* Confident in leading productive client meetings and influencing decision-making* Strong problem-solving skills,



with the ability to think creatively and deliver practical solutions* Commercial awareness with the ability to balance client needs and business objectives* High level of emotional intelligence, including empathy, adaptability, and active listening* Strong negotiation and relationship management skills* Comfortable working with data and using insights to inform decision-making* Proficiency in tools such as Microsoft Office and CRM systems (e.g., Salesforce) Experience working in an international or multi-market environment is advantageous Additional language skills are a plus, though not requiredWhy You'll Love Working Here Competitive salary Multicultural and hybrid working environment* Private Medical Insurance* Employee Wellbeing Benefits* Educational Development ProgramAbout Cigna HealthcareCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If* *you require reasonable accommodation in completing the online application process, please email: for support.

📌 Client Manager / Senior Manager (Alcobendas)
🏢 Cigna Healthcare
📍 Alcobendas