12 sep
|
CloserHire
|
Barcelona
12 sep
CloserHire
Barcelona
Danish-speaking Customer Service Representative — Barcelona, Malaga, Valencia, Spain. 21 700€ year. Relocation support included.
At a glance
- Location: Barcelona, Malaga, Valencia, Spain
- Languages: Danish
- Salary: 21 700€ year
- Start: ASAP
- Relocation: supported — details below
About the role
CloserHire is partnering with a integral customer experience provider to recruit a Danish-speaking Customer Service Representative for their on-site team in Barcelona or Benalmadena or Valencia. This is your opportunity to be part of a growing international team that supports leading electric vehicle brands and empowers customers through innovation and excellence. As a Customer Service Representative, you’ll be the first point of contact for customers, delivering support that goes beyond
What you'll do
- Handle incoming contacts via phone, email, chat, and other channels to resolve user inquiries. Log cases accurately in the system and provide timely responses within service level agreements. Maintain a deep understanding of services and products tailored to the electric vehicle industry. Collaborate with teammates and offer support during absences or increased workloads. Fulfill administrative duties such as tracking leave and attending scheduled sessions. Contribute to continuous improvement initiatives led by your Supervisor or Mentor. Maintain high standards of quality, service performance, and customer satisfaction
What we're looking for
- Are proficient or bilingual in Danish and fluent in English. Have at least 1 year of experience in a customer service environment. Possess basic IT knowledge (Windows,
MS Office, internet settings). Show a proactive attitude and enjoy helping people. Are capable of taking ownership and solving customer issues efficiently. Bring experience from the automotive or electric vehicle industry – a strong advantage. Are naturally collaborative, adaptable, and eager to grow
Salary
21 700€ year
One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly when you weigh up the package.
Benefits
- Full-time, 39-hour/week schedule, Monday to Friday (09:00–18:00). On-site position in central Barcelona or Benalmadena or Valencia, in a modern and supportive workspace. Full paid training on the company and its cutting-edge project. Access to career development programs and professional training. Work in a multicultural environment committed to diversity and inclusion
Relocation support
- Relocation payment 500EUR paid after 1 month of start
- Notes: 9-18h M-F
Why Spain?
Spain needs little selling: the climate, the food, and cities that stay alive late. Barcelona in particular has a deep international jobs market, so this is rarely a one-role move.
How the process works
- Apply with your CV — we read every application
- A short introductory call with CloserHire, around 30 minutes
- Interview with the company
- Offer, then we help with the paperwork and, where relevant, the move
From application to starting on the ground usually takes around five weeks.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.
📌 Danish-Speaking Customer Service Representative – Spain (Barcelona)
🏢 CloserHire
📍 Barcelona