About OneMoneyWay

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OneMoneyWay is a fast-growing financial platform helping businesses across Europe open and manage business accounts, cards, and cross-border payments. As we scale our Nordic operations from our Málaga office, we're looking for a Danish-speaking Onboarding Manager to own the client journey from application to activation.

About the Role

As Onboarding Manager for the Danish market, you'll be the first real point of contact for new Danish business clients after they apply — guiding them through KYB/KYC requirements, resolving documentation issues, and making sure accounts go live quickly and smoothly. You'll work closely with Compliance, Customer Success, and our banking-as-a-service partners to keep the onboarding process fast, compliant, and low-friction.

What You'll Do

Own end-to-end onboarding for Danish business clients, from application review to account activation

Guide clients through required documentation





Proactively follow up with clients by phone and email to keep applications moving and reduce drop-off

Partner with Product teams to spot friction points and suggest process improvements

Maintain accurate records of client status in the CRM

Act as a warm, familiar contact for clients post-activation, supporting the handover to Customer Success

What We're Looking For

Fluent Danish (native or near-native) and strong English

Experience in onboarding, customer success, or a related client-facing role

Comfortable explaining documentation requirements clearly to non-technical clients

Detail-oriented, organized, and able to manage multiple client cases at once

Confident on the phone and in writing xsgfvud

Based in or willing to relocate to Málaga, with the ability to work hybrid from our office

Nice to Have

Experience with B2B onboarding

Familiarity with other Nordic markets (Swedish, Norwegian)

Background in scaling onboarding processes for a fast-growing company

What We Offer

Hybrid work from our Málaga office The chance to help build and shape onboarding for a growing market from the ground up A collaborative, international team

📌 Danish Speaking Onboarding Manager (Málaga)
🏢 OneMoneyWay
📍 Málaga