Manning General, an Internationally renowned staffing and managed services organization specializing in providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media, Automotive and Renewable Energy is hiring for a Delivery Operation Center (DOC) Assistant to join one of its clients projects and team in Spain for a fixed term project.

Position/Title

Delivery Operation Center (DOC) Assistant

Employment

Full time

Contract Type

Fixed-Term (12 Months)

Start Date

21.09.2026

Location

Spain, Madrid - Model: Onsite

Salary Framework

26.200 EUR per year

Contact

Franci Hernandez on: +49 (0) 89 23 88 98 XX

Key Responsibilities

- Delivery Operations: support daily delivery operations, including PR/PO management, project initiation, acceptance, and key operational activities.
- Monitor operational KPIs, identify issues and overdue items, and coordinate actions for timely closure.
- Project Lifecycle Management: track project plans, milestones, risks, assumptions, handover, and project closure.
- Revenue Management: Monitor and manage daily revenue progress, track revenue conversion rates, and identify gaps against targets.




- identify potential revenue risks and coordinate timely follow-up and mitigation actions to improve revenue performance.
- Customer Satisfaction Management: support customer satisfaction operations, including Sponsor engagement, customer meetings, surveys, and Voice of Customer (VoC) management.
- Digitalization and operational reporting: support digital tools and automation implementation to improve delivery efficiency.
- Monitor key KPIs, prepare operational reports/dashboards, and support performance improvement.

Experience/Qualifications

- Language Proficiency: Fluent in Chinese, English, and Spanish (both written and spoken).
- Proficient in Excel and other office software, with data processing and analysis capabilities.
- Basic understanding of project management principles and risk monitoring.

Familiarity with digital tools and technology-driven processes.
- Relevant work experience is preferred, especially in delivery operations, project management, or digital tool application.
- Strong cross-team communication and coordination skills.
- Highly responsible and detail-oriented.
- Ability to handle multiple tasks efficiently and meet deadlines.
- Strong problem-solving skills and the ability to perform well under pressure.

📌 Delivery Operation Center (DOC) Assistant (Madrid)
🏢 Manning Global
📍 Madrid