And we're helping it move even better. And we're helping it move even better. Freightos (Nasdaq: CRGO) is the global booking and payment platform for the trillion-dollar freight industry. Hundreds of airlines and ocean liners, thousands of freight companies, and over ten thousand importers and exporters use our platform to move goods around the world faster and more efficiently.

Efficient freight ultimately makes things cost a little bit less when you buy them in the store. As the leading global freight booking platform for a massive industry, we've been crushing it with double-digit growth, year after year, supporting well over one million shipments every year. We are looking for an IT Support Specialist to provide exceptional technical support to our global team.

Reporting to the IT Team Lead, you will work closely with the global IT support team to keep everything ticking like a Swiss clock in our office in Torre Glories. To us, IT support isn't just about connecting cables or looking at code—it's also about people. Provide onsite and remote IT support to employees across multiple general locations.

Troubleshoot hardware, operating systems, cloud productivity tools, user accounts, network connectivity, peripherals, and business applications. Configure, deploy, maintain, and troubleshoot Windows and macOS endpoints. Support endpoint management, software deployment, patching, device compliance, and asset lifecycle management.

Assist with office network support, meeting room technology, backup operations, and endpoint security. Maintain IT documentation, contribute to global IT projects, and promote security best practices across the organization.



4+ years of experience in IT Support, Service Desk, or Desktop Support within a business environment. ~ Strong troubleshooting skills across Windows, macOS, hardware, networking, cloud services, and SaaS applications. ~ Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN) and endpoint security concepts. ~ Experience working with ticketing systems and following IT support best practices. ~ Professional proficiency in English and Spanish. ~ Self-motivated, organized, and able to manage priorities in a fast-paced global environment. Cisco CCNA, CompTIA A+, Network+, Security+, or equivalent certifications.

Experience administering Google Workspace and/or Microsoft 365 environments.

Experience with enterprise networking, firewalls, VPNs, wireless infrastructure, and cloud backup solutions. Familiarity with IT security and compliance frameworks such as ISO 27001, SOC 2, or NIST. Basic scripting or automation experience using PowerShell, Bash, or similar tools.

Experience supporting a global, hybrid, or multi-office organization. We strive for professional development and continuous learning. Alongside career support and guidance, you'll receive an annual training budget for personal and professional development.

A multicultural global team makes global freight easier. Some cool perks such as Private Health Insurance, Ticket Restaurant, and Flexible Remuneration options for nursery, transport, and restaurant vouchers. Flexible schedule & intensive working hours on Fridays so that you can enjoy a longer weekend Our office in Torre Glories is located in the center of the tech HUB in Barcelona and has stunning city views.

📌 IT Engineer/Helpdesk Engineer (Cataluña)
🏢 Freightos
📍 Cataluña