As part of our Private Client Services team, the Private Clients Advisor plays a key role in shaping high-value client relationships and delivering a truly personalised luxury journey. You will own and develop a dedicated portfolio of high-value clients (VIC), driving qualified visits and sales through proactive engagement and relationship-based clienteling. You will act as both a commercial driver and experience curator, combining sales mindset with an elevated hospitality approach to deliver truly memorable and bespoke experiences.

Client Portfolio

Performance — Take full ownership of a high value client (VIC) portfolio, driving revenue growth through proactive outreach, structured clienteling activity, and the acquisition of new high-potential profiles to generate qualified visits and repeat behaviours ~ Concierge &

Benefits Activation — Leverage concierge services, events, and client benefits to enhance engagement, build long-term loyalty, and maximise client lifetime value ~ CRM &

• Data Management — Maintain accurate and up-to-date client profiles in Salesforce, capturing preferences, behaviours, and interactions to manage pipeline, follow-ups,



and performance tracking effectively ~ Performance &

• Targets — Monitor personal KPIs (appointments, visits, sales) and contribute to overall team objectives, ensuring all client activity is accurately recorded and reportable We foster a culture of winning together, and we work hard to ensure everyone is supported to succeed. Commercial &

• Relationship Expertise — Strong commercial mindset with confidence in proactive outreach and sales generation, and the ability to build trust and long-term loyalty with high-value clients ~ Interpersonal &

• Communication Skills — Excellent communicator with strong interpersonal skills; fluent in English with additional languages a strong advantage ~ Desired Experience – Proven background in client relationship management within luxury retail, hospitality, or a premium service environment A warm welcome, the chance to build an ever-evolving career story, and benefits designed around your lifestyle, physical, mental and social wellbeing To be vigente, not virtual.

📌 Quality Data Advisor (Madrid)
🏢 Las Rozas Village
📍 Madrid