Adragos Pharma is one of the fastest-growing CDMOs in Europe. Our mission is to build a best-in-class network of pharmaceutical manufacturing sites through acquisitions and operational excellence, supporting access to affordable and safe medicines for patients. Our global IT function plays a key role in enabling this growth by providing reliable, secure and standardised IT services across the group.

For our team in Barcelona, we are looking for a motivated, structured and hands‐on personality who enjoys taking ownership, supporting operational IT processes and contributing to the further standardisation and professionalisation of our global IT landscape.

Adragos

Pharma is one of the fastest-growing CDMOs in Europe. Our mission is to build a best-in-class network of pharmaceutical manufacturing sites through acquisitions and operational excellence, supporting access to affordable and safe medicines for patients. Our global IT function plays a key role in enabling this growth by providing reliable, secure and standardised IT services across the group.

For our team in Barcelona, we are looking for a motivated, structured and hands‐on personality who enjoys taking ownership, supporting operational IT processes and contributing to the further standardisation and professionalisation of our global IT landscape. From day one, you will be involved in key operational IT topics, work closely with our global and local IT teams, and contribute to the continuous improvement of our IT services, processes and documentation. a responsible and hands‐on role in a dynamically growing company in the pharmaceutical industry the opportunity to actively support and improve global IT processes and standards exposure to Microsoft 365, endpoint management, cybersecurity operations and infrastructure topics close collaboration with international stakeholders and local IT teams across our sites flexible working hours and the possibility to work from home We offer a hybrid working model with a combination of regular office presence and home office, enabling both close collaboration with the team and flexibility in day‐to‐day work. In this role, you will support the day‐to‐day operations of our global IT environment, with a focus on Microsoft 365 administration, identity and access management, endpoint operations, cybersecurity support, ticketing and documentation.

You support integral user onboarding, offboarding and access changes across the Adragos Group You administer Microsoft 365 users, groups, shared mailboxes and distribution lists You support Microsoft license assignments, clean‐up activities and basic cost control You support daily Microsoft 365 administration and operational IT requests You assist with endpoint management activities via Microsoft Intune, including device compliance, BitLocker, OneDrive,



Teams and standard workplace issues You support deployment tracking for security tools and corporate applications You act as L1/L2 support for corporate IT tickets and selected global escalations You perform first‐level reviews of cybersecurity alerts and operational noise in tools such as WithSecure, Microsoft Defender and related platforms You escalation relevant findings to the senior global system administrator and external cybersecurity providers where required You track remediation actions and follow up with local IT teams when needed You monitor and maintain the corporate IT ticket queue, improve ticket quality, categorization and routing, and support local IT teams with correct ticket handling and escalation discipline You maintain the global ITSM tool from an operational perspective and identify recurring ticket patterns, standard fixes or automation opportunities You draft and maintain IT procedures, technical documentation, checklists and network/service overviews. You support documentation required for regulated pharmaceutical environments, including change‐control evidence where applicable You help maintain global IT standards and operational instructions and support audit readiness by keeping operational documentation up to date You support the senior global system administrator in selected infrastructure and cloud topics You assist with Microsoft Azure operational tasks under supervision You support basic hybrid infrastructure activities, including Windows Server, Active Directory and network‐related documentation You participate in infrastructure projects as operational support, while not acting as the primary architect You have a solid IT operations background and would like to further develop in an international and growing environment? 2–4 years of experience in IT operations, systems administration, endpoint management or L2 support ~ experience with Microsoft 365 administration ~ a basic understanding of Microsoft Entra ID and/or Active Directory ~ a good understanding of Windows 10/11 and standard workplace support ~ a basic understanding of networking concepts such as TCP/IP, DNS, DHCP, VPN and routing ~ the ability to communicate clearly with different stakeholders, including local IT teams, end users and external providers ~ Spanish language skills are an advantage. German language skills are a plus, but not mandatory.

experience with Microsoft Intune basic exposure to Microsoft Azure basic cybersecurity operations experience, for example in alert review, endpoint protection or MDR/SOC coordination experience with Microsoft Defender or similar security tooling experience in regulated environments such as pharma, life sciences, ISO 27001 or GxP foundational certifications such as MS‐900, AZ‐900, SC‐900,



CompTIA Network+ or Security+ You have a solid IT operations background and would like to further develop in an international and growing environment? 2–4 years of experience in IT operations, systems administration, endpoint management or L2 support ~ experience with Microsoft 365 administration ~ a basic understanding of Microsoft Entra ID and/or Active Directory ~ a good understanding of Windows 10/11 and standard workplace support ~ a basic understanding of networking concepts such as TCP/IP, DNS, DHCP, VPN and routing ~ the ability to communicate clearly with different stakeholders, including local IT teams, end users and external providers ~ fluent in English Spanish language skills are an advantage. German language skills are a plus, but not mandatory.

experience with Microsoft Intune basic exposure to Microsoft Azure basic cybersecurity operations experience, for example in alert review, endpoint protection or MDR/SOC coordination experience with Microsoft Defender or similar security tooling experience in regulated environments such as pharma, life sciences, ISO 27001 or GxP foundational certifications such as MS‐900, AZ‐900, SC‐900, CompTIA Network+ or Security+ At Adragos, you have the opportunity to do more than simply support existing IT operations. You can actively contribute to building a more standardised, secure and scalable global IT environment. You will work in an international setting, close to operational decision‐making and with direct impact on the quality, security and efficiency of our IT services across the group.

Adragos

Pharma is a reliable Contract Development and Manufacturing Organization (CDMO) headquartered in Munich, Germany. We provide comprehensive development and manufacturing services for drug products, including sterile and non‐sterile liquids, solids, and semi‐solids. Our expertise also covers biologicals, orphan drugs, clinical trials, fill‐and‐finish, and lyophilisation, offering end‐to‐end solutions from product development to commercial supply.

With production sites in Germany, France, Greece, Norway, Japan, and Switzerland, we ensure high‐quality manufacturing across all stages of the drug development process. Founded in 2020, Adragos Pharma has rapidly grown through an ambitious buy & build strategy, supported by FSN Capital. With a team of over 900 professionals, we are expanding our operations across Europe, North America, and Japan to become a global leader in the CDMO sector.

As a key player in the pharmaceutical industry, CDMOs like Adragos produce 25% of all drugs globally, ensuring access to essential medications. With increasing healthcare demands, we continue to innovate and set new standards in drug manufacturing.

Adragos

Pharma is a reliable Contract Development and Manufacturing Organization (CDMO) headquartered in Munich, Germany. We provide comprehensive development and manufacturing services for drug products, including sterile and non‐sterile liquids, solids, and semi‐solids. Our expertise also covers biologicals, orphan drugs, clinical trials, fill‐and‐finish, and lyophilisation, offering end‐to‐end solutions from product development to commercial supply.

📌 Senior IT Operations Specialist (Galicia)
🏢 Adragos Pharma
📍 Galicia