Job Title: Systems Engineer Work Model: Hybrid The Systems Engineer is a Tier 2 support role responsible for the stability, performance, and continuous improvement of business critical applications supporting the General Financial Solutions (GFS) business unit. This role acts as the technical escalation point from Tier 1, provides deep application and systems expertise, and partners closely with development, infrastructure, and business stakeholders to resolve incidents, prevent recurrence, and improve service quality. Perform root cause analysis (RCA) for recurring or high‑severity incidents and document findings and corrective actions Monitor application health, performance, and availability using enterprise monitoring tools.

Support application releases, patches, and configuration changes, including validation and post‑deployment monitoring Translate business issues into technical analysis and actionable remediation Create and maintain technical documentation, runbooks, and support procedures Support automation efforts for monitoring, alerting, and routine operational tasks Promote best practices in application support, security, and compliance Solid understanding of: application architecture and integrations, databases (SQL), operating systems (Windows),



APIs, batch processing, and job scheduling.

Experience with monitoring, logging, and alerting tools Typically 3+ years in application support, or a similar role Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience ITIL Foundation or higher Relevant technical certifications (cloud, database, OS, or application platforms) are a plus CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.

That’s why we are the leading provider of business administration and compliance solutions. Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations.

📌 Systems Engineer - Electronic Systems (Madrid)
🏢 CSC
📍 Madrid