Timeleft is seeking an Enablement & Operations Manager to own the systems, processes, and enablement for Customer Support and Trust & Safety, spanning enablement and operations.
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You will lead onboarding, knowledge management, and a quality program while managing a QA Analyst and driving AI-assisted workflows.
In this hands-on leadership role, you will configure Zendesk, govern automation, xcskxlj and monitor dashboards to deliver scalable, high-quality CX operations, partnering with product, tech, data,