A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!
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- Provide technical level 2 support and incident management.
- Collaboration and escalation of complex issues to Level 3 when necessary.
- Knowledge management and training.
- Monitoring and governance of Level 1-2 partner suppliers and escalating performance concerts to SDM.
- Participate in integration testing and support deployment of software and hardware.
- Continuous improvement (support processes, document and operational procedures, service optimization, etc.).
- Reporting incidents and problems. Contribute to internal and customer-facing reporting. xcskxlj
- Support in training and onboarding.
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📌 Level 2 Support & Maintenance Engineer (Madrid)
🏢 Dcs Group
📍 Madrid
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.