Experteer Overview
In this role you will lead the post-booking product area to enhance digital self-service and satisfaction across direct channels. You will align product strategy with business goals, collaborate with cross-functional teams, and translate needs into value-driving features. You shape the roadmap, run user research, and monitor impact to maximize revenue while reducing costs. This is a chance to influence the post-booking journey for millions of customers and contribute to a sustainable, customer-centric airline.

Compensaciones / Ventajas
• Develop and communicate the product vision, strategy and roadmap across stakeholders
• Define features, functionality and positioning in collaboration with stakeholders
• Maintain and prioritize the product roadmap with cross-functional input
• Break down roadmap into actionable releases and sprints
• Conduct user research and analyze data to identify needs and pain points
• Work with UX/UI designers to create user-centric digital experiences
• Refine requirements based on feedback and insights
• Collaborate with Tech Leads and Product Owners to translate requirements into technical specs




• Monitor adoption and usage analytics of post-booking products
• Define KPIs to assess product success
• Oversee post-booking flows such as Manage My Booking and Check-in
• Negotiate priorities considering business needs and market changes

Responsabilidades
• 5+ years in Product Management, Software Development, Data Product Ownership, or AI Product Development
• 5+ years of practical Agile experience (e.g., Product Owner, Business Analyst, Project Manager, or related roles)
• End-to-end ownership of high-visibility digital channel products with impact on revenue, cost and CX
• Strong stakeholder engagement across commercial, CX and IT
• Experience monitoring product performance via usage analytics and feedback loops
• Academic background aligning with engineering, business, marketing, statistics, CS, economics, or related fields
• Solid command of Agile principles and frameworks (Scrum, Kanban, Lean, XP) in complex lifecycles
• Full professional proficiency in English (C1)

Requisitos principales
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📌 Post-Booking Channel Manager (Viladecans)
🏢 Vueling Airlines
📍 Viladecans