NTT DATA is made up of people who use technology to solve real challenges. We work across industries and countries, combining the scale of a integral technology and consulting company with teams where collaboration, learning and technical curiosity matter every day.
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Join a global tech leader and work in an international DevOps environment!
At
NTT DATA
, we are looking for a
Functional Analyst Expert
to join an international DevOps team supporting a customer portal. You will play a key role in business analysis and customer incident management, contributing to the identification, prioritization, and tracking of production issues while working in an international and collaborative environment.
What you will do
Manage
customer incidents
Analyze and prioritize
production incidents
Proactively identify potential issues
Document and track issues in the system




What we are looking for
5+ years of professional experience as a Functional Analyst Expert
Experience in
customer incident management
Experience analyzing and prioritizing
production incidents
Experience proactively identifying potential issues
Experience with
Jira
Experience with
Confluence
Knowledge of
Project Management
Experience with
REST API Analysis
Knowledge and experience with
Generative AI (GenAI)
Languages:
High level of English
, with the ability to work effectively in an international environment. xqbhyrx
Spanish is a plus.
Preferred location: Barcelona
, with availability to work from the office
1 day per week
Candidates based in
Madrid or Zaragoza
will also be considered, with availability to work from the
Barcelona office every two weeks

📌 Functional Analyst Expert (She/He/They) (Barcelona)
🏢 Ntt Data Europe & Latam
📍 Barcelona