Workplace AI & End Users Services Project Manager

We're looking for an experienced Workplace AI & End Users Services Project Manager to join an international leader in the insurance and assistance sector, based in Barcelona (hybrid model, 2-3 days/week in office).

You'll take ownership of driving multiple concurrent IT and Workplace transformation projects in a integral, matrix organization. This is a hands-on leadership role where you'll coordinate cross-functional teams across different AXA entities, manage complex stakeholder ecosystems, and ensure successful deployment of digital adoption initiatives that directly impact hundreds of users.

What you'll do

- Lead 2+ concurrent IT/Workplace projects to successful delivery, managing different maturity levels and international stakeholder groups
- Proactively engage all required teams (products, working groups, business functions – sales, underwriting, compliance) and establish accountability across matrix structures
- Define and monitor project scope, cost, timeline, and quality within constraints; identify dependencies and maintain active risk registers
- Manage risks, mitigations, and escalate issues collaboratively with senior technical and business stakeholders
- Organize and lead Project Steering Committees; coordinate all work streams and ensure seamless progress tracking
- Prepare tailored reporting and dashboards for different audiences, consolidating status updates, KPIs, budget tracking, and decision-making materials
- Maintain accurate deployment schedules, local roll-out plans, adoption roadmaps, and benefits tracking in line with business cases
- Oversee handover to BAU operations and lead change management for post-launch support and training
- Ensure alignment with AXA's project methodologies (Agile, DevOps) and architectural, data, safety, and quality standards
- Deliver project governance documentation, stakeholder sign-offs, steering committee materials,



and gating documentation

What we're looking for

✓ 8+ years of proven experience in project and program management, with specific expertise in Workplace and End Users Services projects in international contexts

✓ Practical, results-oriented mindset — you structure environments to drive concrete outcomes and deliver measurable results

✓ Global project management experience — comfortable implementing governance frameworks and managing distributed, matrix teams

✓ Risk and change management expertise — you anticipate risks, proactively mitigate impact, and navigate organizational change

✓ Strong communication and interpersonal skills across hierarchies, geographies, and cultures — you adapt your message for executives, operational teams, and technical stakeholders

✓ Multi-project management capability — you can juggle independent, parallel workstreams without losing sight of priorities

✓ Flexible and adaptable — you thrive in dynamic, matrix environments with competing priorities and no formal authority over some stakeholder groups

✓ Resilience and tenacity — you persevere through ambiguity and moving targets

✓ Language proficiency: Spanish, French, and English required (fluency in all three is essential for this international role)

Nice-to-have skills:

- Agile methodologies and frameworks (practical knowledge)
- Financial/budget management background
- Insurance or assistance industry familiarity
- Hands-on experience with Workplace AI products




- Experience with MS365 and generative AI tools in enterprise contexts

What we offer

✅ Flexible working hours

✅ Hybrid work model, supporting work-life balance

✅ Competitive compensation and flexible benefits package

✅ Private health insurance

✅ Annual training and professional development budget

✅ Language courses

✅ Participation in tech communities and industry events

✅ Continuous professional support and coaching

✅ Personalized career development and growth plan aligned with your goals

About us

At InnoIT, we believe that talent flourishes in an environment where learning, innovation, and enjoying the journey go hand in hand.

? Join our team, participate in transformative projects, and continue growing alongside passionate technology professionals.

Learn more:

InnoIT Consulting Barcelona Meetup:

InnoIT Consulting Madrid Meetup:

Diversity, Equity & Inclusion

At InnoIT, we actively promote diversity, equity, and inclusion. We welcome professionals from all backgrounds, experiences, and career paths, and especially encourage participation from underrepresented groups in technology.

We evaluate all candidacies objectively and fairly, ensuring equal opportunity throughout our entire selection process. We're committed to providing reasonable accommodations to guarantee an accessible and inclusive experience.

We do not discriminate on the basis of gender, age, origin, nationality, sexual orientation, gender identity or expression, religion, disability, or any other protected status under applicable law. We're building a diverse, respectful, and inclusive workplace where every person has equal opportunities for growth, development, and professional recognition.

If you're passionate about driving digital transformation in a global organization and leading complex, multi-stakeholder initiatives, we want to meet you!

📌 Workplace AI & End Users Services Project Manager (Cataluña)
🏢 Innoit Consulting
📍 Cataluña