We are looking for a Salesforce Marketing Cloud Consultant to join our Global Tech Commercial & Marketing Services (GCMS) team, a collaborative global team of around 15 professionals. In this role, you will sit at the intersection of CRM, digital marketing, customer data, and content , helping to design, execute, and optimize engaging customer experiences across inbound and outbound channels.

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You’ll work closely with marketing, brand, creative, technology, and operational teams to turn business and campaign requirements into effective, data-driven customer journeys.

The adecuado candidate combines hands-on Salesforce Marketing Cloud expertise with a consulting mindset, strong stakeholder management skills, and a genuine interest in improving how marketing technology is used to engage customers.

What You’ll Do
- Manage and execute small to mid-size CRM and digital marketing campaigns using Salesforce Marketing Cloud.




- Build and optimize customer journeys and automated lifecycle programs using Journey Builder, Automation Studio, Email Studio, and Contact Builder.
- Support campaigns end-to-end, from briefing and content coordination through segmentation, deployment, QA, and performance analysis.
- Create and optimize personalized communications and multi-step customer journeys.
- Plan and execute A/B tests and use insights to improve engagement and campaign effectiveness.
- Work with customer and marketing data to create segments in Salesforce Data Cloud (Data 360) and activate them across relevant platforms.
- Troubleshoot CRM and SFMC issues, including data, deliverability, journeys, and automations.
- Provide guidance to internal teams and markets on SFMC best practices and platform capabilities.
- Contribute to the continuous improvement of CRM processes, templates, tools, and workflows.
- Collaborate with internal and external partners,

📌 SalesForce Marketing consultant (Mallorca)
🏢 Gracia101 Talent Solutions
📍 Mallorca