Job Title: Director - Business Analytics
Department: ESI (Employer Services International)
Reporting to: Senior Director Service Delivery & Business Excellence

Overview:
The Director - Business Analytics will play a strategic and vital role within the ESI Business Excellence and Transformation senior leadership team, reporting directly to the Senior Director Business Excellence. This high-profile position is responsible for spearheading the ESI Business Analytics strategy across the organization. The Director will harmonize resources across teams and establish a best-in-class hub for business insights to support over 10,000+ Associates within ESI, ensuring transparency, quality, and forward-looking intelligence for leadership teams. This role will create a team of data analysts and data scientists across ESI, leveraging AI and data analytics technology to provide a comprehensive view of process performance, workload, and transformation outcomes.



These insights are essential for delivering significant bottom-line benefits each year and for driving new data mining capabilities in support of major transformation initiatives.

Essential Responsibilities:
- Define and execute the ESI analytics strategy, ensuring alignment with business priorities and transformation goals aligned with ESI and Corporate strategies.
- Act as a trusted advisor to senior leaders, challenging assumptions and shaping business decisions through data-driven insights.
- Champion a culture of data-driven decision-making across the organization, embedding data literacy and adoption.
- Lead the development of BI solutions, dashboards, and advanced analytics to provide leaders with timely, accurate, and actionable insights.
- Proactively use analytics to address strategic questions, uncover operational risks, and highlight opportunities to support growth, drive efficiency, and improve the client experience.
- Establish a single trusted source of metrics covering workload, quality, efficiency, and tra

📌 Director - Data Analytics (Barcelona)
🏢 Adp
📍 Barcelona