LI-DNI

_ Responsibilities: _
- Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end
- user to the proper resources.
- Monitor the service event through completion for compliance.
- Develop and learn managing customer requests and feedback.

_ Education and Experience Required: _
- High school education or equivalent. Up to 6 months of prior general experience, or equivalent college level education required.

_ Knowledge and Skills: _
- Superior communication skills both written and verbal
- Experience in customer facing role either remote or face to face
- Understands internal processes and tools
- Computer proficiency Problem solving skills
- Accuracy in data entry
- Excellent fluency in language to be supported.
- Experience in a phone based remote role
- Familiarity with computer technology
- Time management skills
- Oversee compliance with operating procedures and standards

📌 Teleoperador y Otros (España)
🏢 DXC Technology
📍 España