The Assistant Manager is responsible for coordinating and delivering the leasing and reservations activities and assisting the Community Manager in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives.
JOB DESCRIPTION
_ Key Role Responsibilities_
- Acts as a role model at all times by demonstrating the core values.
- Responsible for viewing activities ensuring that the Property meets the required Company standards, follow up calls are carried out and feedback is received following all viewings.
- Actively participates in the leasing process by generating and monitoring traffic, qualifying prospects, preparing tenancy documentation, and completing move-in/move-out and notice to vacate procedures in accordance with established policies and procedures.
- Uses the Company’s property systems to generate sales and leasing reports, monitor unit availability data, log and monitor maintenance requests and record incidents and accidents,
ensuring records and documents are accurate and up to date.
- Actively seeks interaction with residents to proactively seek to improve service delivery.
- Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues.
- Oversees on-site enquiries, ensuring an appropriate inventory of “ready” apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales and leasing activities.
- Ensures advertising and promotional activities are effectively implemented.
- Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.
- Stays informed about current market and competitor conditions that may impact the community’s occupancy and results.
- Co-ordinates the tenancy management process by making perio
📌 Assistant Community Manager (Sevilla)
🏢 Greystar Real Estate Partners
📍 Sevilla
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