Additional Information
Job Number26061925

Job CategoryRooms & Guest Services Operations

LocationCastillo Hotel Son Vida a Luxury Collection Hotel Mallorca, C/Raixa 2, Palma de Mallorca, Spain, Spain, 07013

ScheduleFull Time

Located Remotely?N

Position Type Management

Additional Information:This hotel is owned and operated by an independent franchisee, ARABELLA HOSPITALITY GROUP GMBH & CO. KG. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

POSITION PURPOSE

The Front Office Manager is responsible for the coordination and supervision of the Front Office department.

The Front Office Manager makes business decisions for the unit, taking into account the Hotel’s philosophies, policies,



standards and procedures and is responsible for both the day to day running and longer-term strategic development of the Department.

ESSENTIAL FUNCTIONS

Provides guidance and direction to the front office team, including setting performance standards, people development, monitoring performance, etc

Responsible for the preparation of departamental cost budget.

Conducts department meetings and continually communicates a clear and consistent message regarding the FO goals to produce desired results.

Take a leading role in positively representing the company with guests, reinforcing a customer focused approach to hotel operations at all times.

Maintain, implement and adhere to standard policies, systems and procedures relating to hotel operations, including health and safety systems and quality standards, and systems contingency planning.

Assist in training new staff members, coach them and monitor their p

📌 Front Office Manager (Palma)
🏢 Marriott International
📍 Palma