Job Description:
International Markets (IMa) brings together AXA markets in Latin America, Africa, Türkiye, Middle East, Southeast Asia and Korea with the determined and exciting ambition to create strong sustainable and profitable growth.
Driven by our culture, International Markets strengthens, energizes and develops innovative solutions and capabilities tailored to the diverse needs of our customers, whilst protecting our reputation, our brand and our balance sheet.
To support this emerging market-oriented business model, AXA IMa offers a multicultural and diverse environment (languages, countries, nationalities) and multiple international career development opportunities.
MISSION:
The Senior P&C; Claims manager initiates and conducts the P&C; claims activities, together with IMa entities, including all aspects like strategic vision, technical excellence and claims initiatives, transformation and process improvements, tool and vendor selection, insurance procurement, monitoring of activities, sharing best practices, sharing anti-fraud actions,
building up claims’ analytics capabilities, recoveries and salvages and alignment with other functions locally and at IMa level.
MAIN RESPONSABILITIES:
Under the IMa Head of Claims supervision the Senior Claims Expert will:
- Provide to all the entities timely and accurate service for claims transformation, initiatives and claims analytics. Share and support technical excellence and customer experience activities and selective involvement in entities’ claims initiatives (data analytics, fraud, recovery, IP, ease customer service etc.), and fostering to link initiatives to measurable P&L; impact
- Develops the definition of working priorities together with local entities. Build relationships with local heads of P&C; Claims, as an international expert. Travel to entities will be necessary as well as the ongoing remote interactions with the local teams and stakeholders.
- Assess capabilities, approaches and processes in the en
📌 Senior P&C Claims Expert (Madrid)
🏢 Axa
📍 Madrid