REQ ID
97620
POSTED
Feb 26, 2026
FUNCTION
Business Services
LOCATION
Granollers, B, ES, 08403
SENIOR MANAGER - MIDDLE OFFICE EXTERNAL WORKFORCE
GBS / PROCUREMENT / EXTERNAL WORKFORCE GOVERNANCE
Location: To be confirmed
As our Senior Manager - Middle Office External Workforce, you will own and strengthen governance over Coty’s non‑employed workforce, ensuring every external workforce request is compliant, value‑driven, and aligned with business, financial, and workforce strategy.
THE ROLE
OPTIMIZE, ENABLE, INNOVATE
As our Senior Manager - Middle Office External Workforce, you play a critical role in overseeing and optimizing all requests for non‑employed workers across the organization. You will validate and challenge demand, drive governance and transparency, lead a small team, and partner cross‑functionally to ensure cost efficiency, compliance, and strategic workforce decisions.
You will be reporting to GBS - P2P Procurement & Capabilities, and you will manage:
1. Request Governance & Workforce Validation




Act as the primary intake point for all non‑employed workforce requests (contractors, temporary labor, SOW‑based engagements, blue/white/pink collar)
Challenge and validate requests against operational needs, budgets, and workforce strategy
Assess business justification, skill requirements, duration, and cost structures
Ensure compliance with internal policies and local labor regulations
Partner with HR and Procurement to define the most appropriate sourcing model
2. Leadership & Team Management
Lead, coach, and manage a team of 2 external workforce analysts/coordinators
Set clear performance expectations, KPIs, and service standards
Foster a culture of accountability, continuous improvement, and value creation
Ensure consistent quality and timeliness of request processing
3. Stakeholder Management & Advisory
Act as a trusted advisor to business leaders on external workforce options
Communicate clearly on request outcomes, required adjustments, and compliance co

📌 Senior Business Process Excellence Manager (Granollers)
🏢 Coty
📍 Granollers