Your Mission As a Tier 2 SOC Analyst, you will serve as a subject matter expert in our technology stack while optimizing security tools and detection workflows, mentoring junior analysts on complex investigation techniques, and driving continuous improvement initiatives across our multi-client SOC environment. This role demands advance analytical skills to conduct in-depth analysis of escalated security incidents from Tier 1 analysts, performing advanced threat investigations to determine attack vectors, assess impact scope, and develop comprehensive remediation strategies. Your responsibilities will be: 1. General responsibilities - Use AI to support continuous improvement work: refining incident templates, proposing workflow enhancements, and contributing to SOP updates. - Propose enhancement on tools and workflow - Respond in a timely manner (within documented SLA) to support tickets. - Document actions in tickets to effectively communicate information internally and to customers. - Adhere to policies, procedures, and security best practices.



- Take responsibility for customer satisfaction and overall success of managed services. - Be available, ready, and able to accept incoming clients calls - Mentor fellow Security Engineers and Security Analysts. 1. Service improvement - Optimize SIEM rules and detection logic to reduce false positives and improve detection accuracy Support rules factory program in improving the general set of detection - Validate Go-to-Active and Go-to-Prod gates of our new clients to ensure a smooth transition to operation - Continuously improve incident templates in terms of content for the clients and in terms of - automation to best support the operation - Support rollout of new set of rules for our clients - Qualify, analyze, and provide recommendations for new standard data source requests - Support Product teams to build best new services to fit with Operations capabilities (needs, - scalability, efficiency) 1. Threat Monitoring - Mana

📌 Security Analyst Tier 2 (Pontevedra)
🏢 Kudelski Security
📍 Pontevedra