Capacity Planner
The Capacity Planner is part of the Process Control department and reports to the Process Manager. He/she supports the entire operational planning process and is responsible for optimizing the local forecast and associated capacity planning. Supports operations in the areas of planning issues and capacity management. In collaboration with operational management, the position ensures that the forecast is correctly translated into optimal capacity planning. It is the point of contact for operational management with regard to capacity issues. Frequent consultations take place.
Key accountabilities Implementation
Responsible for transferring the central forecast (SOP planning) to the local forecast in order to prepare and maintain forecasts for the Outbound/Inbound and Process operational departments
Analyzing data and preparing planning forecasts (staffing) to maintain constant vigilance regarding possible adjustments, performance levels and improvements
Assessing staffing levels based on analytical data and forecasts
Responsible for determining the required staffing capacity based on the forecast
Monitors the timely and correct implementation of changes in the planning system to support the entire operational organization
Responsible for central coordination and acting as a point of contact for team leaders on all relevant matters relating to the operational activities of temporary employment agencies
Developing employment forecasts for the temporary employment agency, taking into account dynamic changes in demand
Creating monthly reports on the employment of temporary employment agency staff
Monitors, tracks and reports (KPI's) to Operational Management through consultation
Regular contact and reporting of results and forecasts to the Head Office in the Netherlands
Expertise
Track and forecast future operational needs and opportunities
Provides solicited and unsolicited advice to operational management regarding planning, matching, building and re
📌 Capacity Planner (Madrid)
🏢 Action
📍 Madrid