Supporting eClerx business in Madrid, Spain and Zurich, Switzerland.
Employment Type: Full-time - Hybrid
We are seeking an experienced HR Operations Manager to oversee the full spectrum of HR operations in Madrid and Switzerland as well as other EU regions as the business grow and expand in Europe. The ideal candidate will have a strong hands‑on knowledge of HR operations, including payroll coordination, good command of labor and employment laws, and solid experience in employee relations. This role compliance, drive operational excellence, and support an engaging and inclusive workplace culture.
Oversee all HR administrative functions during an employee’s life cycle to include employee onboarding, offboarding, contract management, HR documentation in compliance with the region’s data protection and labor regulations and ensure compliance with statutory employment regulations and collective labor agreements.
Support employee relation matters through collaboration, ensuring fair and consistent application of Spanish labor laws.
Review and update HR policies and employee handbooks to ensure compliance with evolving regional employment laws.
Drive HR process improvements and best practices to enhance efficiency and employee experience.
Administer / implement local employee benefits programs as suitable,
Collaborate with general compensation and benefits teams to align local practices with global programs and policies.
Work closely with global HR and finance, and legal teams to ensure consistency in policy implementation, HR metrics, and governance.
Contribute to cross-border HR projects, process improvements, and system rollouts.
Act as the HR interface with the payroll provider and the internal payroll team. Review and validate monthly payroll inputs including new hires, terminations, salary adjustments, bonuses, and leaves. Understand payroll implications of HR policies and decisions (e.g., benefits, deductions, taxes, etc.).
Bachelor’s or Master’s degree in Human Res
📌 HR Policy Director (Madrid)
🏢 eClerx
📍 Madrid