Job Description
At Bond Brand Loyalty, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together.

Together, we will shape, implement, and support innovative solutions to make this world a more loyal place. In this role, you’ll bring systems thinking, operational excellence, and a process-first mindset to help scale our people programs and deliver a seamless experience across the employee lifecycle.

Join our dynamic People & Values team and play a pivotal role in shaping our culture and delivering exceptional employee experiences. We’re looking for a proactive problem-solver with a passion for people, processes, and performance.

Job Requirements
Your Background
- 2–4 years of experience in HR operations, people systems, or people analytics
- Strong systems thinking and a passion for process improvement and automation
- Advanced proficiency in Microsoft Excel; strong working knowledge of Microsoft Office Suite




- Experience with process mapping tools (e.g., Visio, Lucidchart, or similar)
- Experience with HR systems such as HiBob, Microsoft Dynamics, NetSuite, or Ivanti is strongly preferred
- Excellent communication skills, both written and verbal
- Highly organized with strong prioritization skills and attention to detail
- Proven ability to manage multiple priorities in a fast-paced environment
- Collaborative, service-oriented mindset with strong interpersonal skills
- Adaptable and comfortable learning new tools and technologies

Job Responsibilities
What You’ll Do

People Operations & Operational Excellence (60%)
- Contribute to building a client-obsessed People & Values Centre of Excellence by assessing current-state processes and identifying opportunities to enhance efficiency, employee experience and onboarding
- Partner with the team to implement automation and leverage AI to reduce manual work and impr

📌 Specialist, People (Madrid)
🏢 Bond Brand Loyalty
📍 Madrid