About the Project:
This is a highly strategic win for TP: a global brand, a scalable sales-driven model, and strong long-term growth potential. The program will focus on:
- Host Acquisition: Recruiting new professional hosts across key EMEA markets through proactive outreach and onboarding.
- Account Management: Optimizing existing host portfolios to improve listing quality, increase availability, and drive retention.
- Supply Growth: Directly contributing to inventory expansion and revenue growth within our Client’s ecosystem.

This initiative positions TP Barcelona as a leading EMEA hub for sales-focused programs and offers significant career growth opportunities.

As Operations Manager, you will play a pivotal role in ensuring the success of this strategic project. Your responsibilities will include:
- Leading the operational team through pilot, training, and go-live phases.
- Driving performance, KPIs, pipeline management, and quality standards.
- Coordinating TP General PMO, and leadership teams.
- Implementing processes, reporting systems (Salesforce, Gong),



and compliance frameworks.
- Preparing the project for scale with repeatable best practices.

Requirements:
- Currently holds a Cluster Manager position or minimum 2 years of experience as Team Sales Manager
- Proven historical data of leading high performing teams
- University degree
- C1 to C2 level of verbal and written English
- Strong presentation, analytical and problem-solving skills
- Demonstrated people motivation and development skills
- Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities
- Strong written and verbal communication skills, proficient in business writing
- Ability to work with multiple projects simultaneously in a complex environment
- Experience in working in multilingual environments is a plus

Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effe

📌 Operations Manager (Barcelona)
🏢 Teleperformance España
📍 Barcelona