W Barcelona
- Barcelona
- Hace menos de una hora Nueva

Inscribirme en esta oferta

Comparte:
- Experiência:
No se requiere experiência
- Salario:
Retribución sin especificar- Área - Puesto:
Hostelería, Turismo
- Botones

Profesionales, artes y oficios
- Portero/a
- Categoría o nível:
Empleado/a- Vacantes:
1
- Inscritos:
0- Contrato:
Contrato fijo
- Jornada:
Completa
- Proceso de selección continuo.

Funciones:
Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities.



Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and

📌 Ambassador / Bell Attendant (June) - W Barcelona
🏢 W Barcelona
📍 Barcelona