Our company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to integral brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

The opportunity

We are seeking a Value Operations Senior Analyst to enable the Customer Value Director to scale strategic account coverage across EMEA. This role is critical to evolving from a single-threaded value leadership model to a leveraged strategic model. The investment enables growth, protects retention, and institutionalizes value governance at scale.





The Value Operations Senior Analyst institutionalizes value governance, KPI tracking, reporting rigor, and cross-functional orchestration. This role ensures disciplined execution of value realization frameworks across strategic accounts while strengthening internal alignment and executive readiness.

Key Responsibilities
- Value Governance & KPI Management: Maintain account-level value realization frameworks. Track and report progress against agreed customer KPIs. Manage governance cadence including monthly reviews and QBR preparation. Ensure KPI alignment to customer strategic objectives.
- Reporting & Executive Readiness: Build and maintain standardized value dashboards. Prepare QBR and EBR draft materials. Develop data-driven insights and trend analysis. Ensure executive-ready reporting quality.
- Cross-Functional Orchestration: Coordinate across Sales, Customer Success, Delivery, Support, and Product teams. Track action plans and interlo

📌 Value Operations Senior Analyst (Madrid)
🏢 Adobe
📍 Madrid