Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We are looking for a resourceful individual to join our Event Planning team As an Event Planner, you will work closely with clients to understand and deliver on their meeting program goals. In collaboration with your team, you will lead program planning from contract execution to final billing, while providing unparalleled levels of customer service on all travel programs.
What You'll Do
- Coordinate and implement program logistics to achieve impact
- Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors
- Ensure supplier contracts are legally protective of both Amex GBT and client
- Lead on managing program costs, identify cost savings strategies,



review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client's payment requirements as defined per program or account
- Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data
- Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff
- Conduct program debrief with client and provide full briefing report post event
- Develop service recovery plans for events and ensure improvement goals are achieved or exceeded
- Develop and maintain knowledge of technology and/or software solutions (Cvent)

What We're Looking For
- Health Science Experience
- Proven proficiency in Microsoft Office suite
- Attention to detail and problem-solving skills
- A quick learner with the ability to use technology tools
- Excellent written and verbal communication skills
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📌 Meeting Planner Health Science Experience (Madrid)
🏢 American Express Global Business Travel
📍 Madrid