11 sep
|
Dcs Group
|
Madrid
DCS Group in Madrid is seeking an IT Help Desk Technician to provide level 2 support and incident management across software and hardware. You will collaborate with Level 3 for complex issues, assist with training, and contribute to knowledge management.
You will monitor and govern Level 1-2 partner suppliers, escalate performance concerns to SDM, participate in integration testing, support deployments, and contribute to process improvements, reporting, and onboarding.
📌 Support (Madrid)
🏢 Dcs Group
📍 Madrid