Service Delivery Manager – Data, Integration & AI
- Full-time

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over2,500 laboratories and business facilities across 115 countries, supportedby a team of over 100,000 dedicated professionals. Withmore than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Our brand promise –“when you need to be sure”– underscores our commitment totrust, integrity and reliability, enabling businesses tothrive with confidence. We proudly deliver ourexpert servicesthrough theSGS nameand a portfolio oftrusted specialized brands, includingApplied Technical Services,Brightsight,BluesignandNutrasource.

-This role can be performed remotely from anywhere in Spain, but requires at least two visits per month to our IT headquarters in Madrid for stakeholder meetings, service reviews, and coordination with the wider IT team.-





We are looking for an experienced Service Delivery Manager to lead the operational governance and continuous improvement of our Integration, Application, Data and AI services within Corporate IT.

This is a highly visible general role where you will work across business stakeholders, architecture, platform teams, operations, cybersecurity, vendors and service providers to ensure the reliability, performance and supportability of critical enterprise services.

If you thrive in complex environments, enjoy bringing order to large-scale technology landscapes and have a passion for operational excellence, we'd love to hear from you.

Your Mission

As a Service Deivery Manager, you will own and evolve the service management framework supporting a growing portfolio of enterprise applications, integrations, data platforms and AI-powered capabilities.

You will be responsible for ensuring services are stable, measurable, scalable and continuou

📌 Service Delivery Manager – Data, Integration (Madrid)
🏢 SGS
📍 Madrid