11 sep
|
FLABELUS
|
Madrid
Sales & Customer Experience
YOUR MISSION AS STORE MANAGER You’ll be the strategic leader of our store, with the mission to maximize sales, build customer loyalty, and lead your team with empathy and purpose.
Sales & Customer Experience
Design and execute sales strategies aligned with monthly targets.
Monitor and analyze KPIs: daily sales, average basket size, conversion rate, etc.
Organize shifts, manage team schedules, vacations, and daily planning.
Store Operations
Oversee stock replenishments and warehouse organization.
Manage returns and exchanges via Shopify and follow up on online orders.
Guarantee adherence to internal processes and visual merchandising standards.
Work closely with the retail marketing team to implement in‑store campaigns.
Share insights and contribute ideas to improve store operations and customer engagement.
At least 3 years of experience as Store Manager or Assistant Manager in premium fashion brands.
Strong skills in sales, leadership, and communication.
Comfortable working with digital tools (Shopify, Google Drive, etc.).
Intermediate to high level of spoken English.
Experience in luxury brands.
📌 Retail Store Manager (Madrid)
🏢 FLABELUS
📍 Madrid