11 sep
|
Nexthink
|
Madrid
Project Manager – Product Release and Enablement
Full-time
We are looking for a Project Manager – Release and Enablement to join our Product Operations team. This is a unique, high‑impact role that sits at the intersection of structured project/program management and product enablement — bringing together two disciplines that are critical to how we run product release cycles, communicate change to stakeholders, and scale the learning content and certification programs that support them.
You will work closely with Product, Engineering, Technical Services, and Marketing teams, as well as external vendors, to keep product releases on track and our enablement content best‑in‑class.
Maintain release timelines, dependencies, and resource allocations across the product portfolio, tracking actuals against baselines for scope, schedule, and budget.
Manage product releases in the appropriate information system and ensure data integrity and completeness across all active release plans.
Track progress across product release projects; Handle documentation and stakeholder communication throughout the software development lifecycle.
Maintain operational dashboards covering learner engagement, content feedback, completion metrics, and project KPIs.
Evaluate proposed changes to the release schedule before proposing them for approval by following established change control processes.
Act as the go‑to point of contact when stakeholders change requirements or priorities, ensuring teams can adapt quickly and without losing control of delivery.
Ensure change control processes are consistently followed and continuously improved across all projects.
Use data visualization tools to provide real‑time insights into release process health and performance trends.
Track operational goals and recommend improvements based on trend analysis and stakeholder feedback.
Maintain supporting documentation including known issues, administrator guidance, maintenance windows, and compatibility matrices.
Act as the central point of coordination for learning, documentation, and project support requests across the organization.
Learning Content Operations
Manage the end‑to‑end publication of new training content, including courses, exams, learning paths, and certifications.
Maintain learning catalogs, homepage layouts, and content discoverability within the learning portal.
Coordinate localization of learning content, certifications, and portal pages with internal stakeholders and external translation vendors.
monitor system integrations and data synchronisation processes.
Ensure all content publication follows established governance, quality, and release processes.
5+ years of experience in project management, program coordination, PMO and/or learning coordination roles, ideally within a software/SaaS or tech‑driven environment.
~ Working knowledge of the software development lifecycle (SDLC) and how release management fits within it, or experience with learning/education project management.
Proficiency with project management tools (Jira, Aha) and data visualization/dashboarding tools (Power BI, Excel) to report on release health and KPIs.
Knowledge of LMS and certification system administration, including platform configurations, user access, and integrations.
Experience with ticketing/support systems (Zendesk) for managing incoming requests.
Business‑level fluency in English; strong writing and structuring skills for status reports, release notes, and stakeholder updates.
Comfortable acting as the central point of coordination across multiple teams and workstreams, especially when priorities shift.
Ability to design effective prompts and AI‑assisted workflows to streamline repetitive project and communication work.
Quality & Organization
Strong attention to detail, accuracy, and consistency across documentation, communications, and platform content.
Commitment to following and improving established processes, quality, and standards.
Highly organized, with the ability to manage multiple deadlines and priorities without sacrificing quality.
Permanent contract and a competitive compensation package.
Amazing centrally located offices near the Bernabeu Stadium.
Private health insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.
Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
Adaptable hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company‑paid volunteer days.
Reimbursement of up to 50% of the cost of English and Spanish classes.
Regular company and team events like pizza talks, team building activities, Christmas parties, hosting Meetups at the office and more!
We offer a relocation package to people who are coming from another country.
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📌 Project Manager - Product Release and Enablement (Madrid)
🏢 Nexthink
📍 Madrid