At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. We believe that every digital touchpoint should build trust, ease, and emotional connection. As a Product Design Lead, you will translate strategic vision into tangible digital reality, operating at the intersection of high-fidelity design and holistic end-to-end (E2E) customer journey mapping.
Working within a highly collaborative matrix organization, you will act as a 'Design Integrator', partnering with Global Digital CX Journey Leads and product squads to ensure a visually unified, seamless, and deeply engaging digital experience across all diagnostics platforms.
Your mission is to ensure that every digital interaction is intuitive, emotionally resonant, and aligned with general DigCX design practices. You will champion human-centered design and lean experimentation, validating solutions with real users to deliver a market-leading experience.
Rapidly test and iterate designs based on real user behavior analytics and direct feedback
Journey Architecture & Consistency: Act as the Digital UX Guardian across touchpoints. Optimize user workflows to reduce cognitive load, maximize efficiency, and ensure that digital designs seamlessly integrate with the physical customer reality
Support the identification of journey pain points and "moments to delight" using customer data rather than just executing predefined requirements. Advocate fiercely for user-centric design, ensuring internal process efficiency never compromises the customer experience




Who You Are You are a "Design Generalist" who is equally comfortable hashing out high-level workflow strategies as you are diving into detailed visual execution. You have the creativity to devise elegant solutions for complex healthcare challenges and the communication skills to defend your design rationale to executives and development teams alike.
Experience: 7+ years of relevant experience leading end-to-end UI/UX design and applying strategic thinking to design execution
Advanced degree in Interaction Design, Human-Computer Interaction (HCI), or a related field
Tool Expertise: Prototyping expert with mastery in industry-standard software (e.g., Figma, Sketch, Axure, InVision) to create high-fidelity specifications
Methodology: Deep proficiency in Agile, Human-Centered Design (HCD), and Lean Experimentation, with a proven track record of validating impact with real users
Mindset: Exceptional problem solver, great collaborator, and a passionate advocate for optimal, seamless user experiences
A vibrant, multidisciplinary digital community that fosters continuous learning, innovation, and cutting-edge UX/UI practices
Flexible working conditions designed to support your creativity, well-being, and professional growth
Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

📌 End-2-end Digital CX Designer (San Cugat del Vallés)
🏢 Roche
📍 San Cugat del Vallés