Project Manager / CSM (Barcelona)

Project Manager / CSM (Barcelona)

11 sep
|
Wallbox Chargers
|
Barcelona

11 sep

Wallbox Chargers

Barcelona

Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market.
In 2021, we were listed on the New York Stock Exchange (NYSE WBX), allowing us to garner acclaim and win prestigious design awards (the IF Design, Good Design, and RedDot Awards).
In 2022, we acquired ARES (an assembly electronics company) and COIL (Installers of turnkey EV charging solutions). One year later, in 2023, we acquired ABL, the leading German EV charger manufacturer, which has allowed us to have a stronger presence in Europe.
About The Role The Customer Project Manager is responsible for leading the post-sale technical deployment, onboarding, and operational success of Wallbox’s AC and DC charging solutions. This role drives project execution by managing implementation milestones, coordinating cross‑functional engineering teams, and solving complex infrastructure and service challenges within critical ecosystems like Data Centers. Acting as a resilient, trusted partner, the CPM ensures high customer satisfaction (CSAT) by successfully bridging the gap between customer technical requirements and physical installation delivery.
Lead technical project onboarding, including customer training, technical documentation,



and initial deployment roadmap execution.
Ensure smooth installation, commissioning, and integration of AC and DC products.
Drive customer satisfaction (CSAT) by demonstrating high resilience and leadership in escalation management, resolving critical infrastructure incidents (e.g., hardware faults, supply/parts issues) in close coordination with Technical Support and Field Service teams.
Collaborate closely with Engineering, Product, and Services teams to ensure smooth prospect‑to‑customer transitions and long‑term success.
Work with cross‑functional teams (Hardware, Software, Validation) to ensure project feasibility and execution.
Track project milestones, manage risks, and ensure deliverables meet quality and timing objectives.
3–5+ years in B2B customer‑facing roles (Customer Success, Account Management, Pre‑Sales, or Project Management), preferably in infrastructure, energy, or EV charging.
~ Strong relationship management and consultative skills.
~ Technical understanding of hardware/software solutions, ideally in energy or mobility.
~ Familiarity with public tender processes, regulatory frameworks, and large contract negotiations.

Strong problem‑solving and project management skills.
Spanish + English Speaker.
Adaptable working hours
Hybrid work schedule and half Fridays.
First‑class private health insurance.

📌 Project Manager / CSM (Barcelona)
🏢 Wallbox Chargers
📍 Barcelona

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