At N26, our Internal IT team (IIT) is dedicated to optimising and automating manual tasks to support the company. We are transitioning from traditional IT to an approach that empowers our users to resolve their own requests efficiently using Mobile Device Management (MDM) systems, self-service portals, and other automated solutions.
At N26, our Internal IT team (IIT) is dedicated to optimising and automating manual tasks to support the company. We are transitioning from traditional IT to an approach that empowers our users to resolve their own requests efficiently using Mobile Device Management (MDM) systems, self-service portals, and other automated solutions. Our IT Support team provides world-class customer service to all employees, acting as the first point of contact for any internal tech-related queries. Provide IT support to N26 employees to resolve technical issues.
Support end-user devices and systems including macOS, Windows, iOS, Android, and ChromeOS.
Manage and support N26 tools and applications such as Google Workspace, Kandji, Intune, Jira, Confluence and ServiceNow.
Deliver technical support across the company.
Assist with IT onboarding and training for new employees.
Develop, update, and maintain IT documentation, including internal process documentation and user guides.
Manage hardware and software asset inventory, ensuring accurate record-keeping.
Design and execute projects to enhance systems and operations.
Since IT Support and IAM Operations are a part of the same team you will become familiar with basic IAM Operation tasks so can leverage each other's skillset when required.
Relevant academic qualifications or equivalent experience in IT support.
Experience with ticket-based enterprise workflow management systems, especially JIRA ServiceDesk.
Strong knowledge of Apple, Windows and ChromeOS operating systems and software.
Strong proficiency in written and spoken English.
Certifications in Apple, Google, or Windows.
Google Apps Script, PowerShell, Python, Bash).
Meraki, Kandji, Intune, JAMF).
Understanding of information security, privacy, and compliance standards and processes.
What's In It For You
Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. A relocation package with visa support for those who need it.
N26 has reimagined banking for today's digital world. Technology and design empower everything we do and its how we are building the general banking platform the world loves to use.
We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.
We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.
We strive to build diverse teams that drive innovation and business success.
📌 IT Support Specialists (Barcelona)
🏢 N26
📍 Barcelona