11 sep
|
Indie Campers
|
Barcelona
11 sep
Indie Campers
Barcelona
Our mission is driven by innovation, a strong product, and an unwavering commitment to our customers.
By prioritizing a seamless booking experience and delivering high-quality road trips at competitive prices, Indie Campers has become the go-to choice.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries.
We offer a diverse and continually expanding range of road trip options: from short-term RV rentals to long-term campervan subscriptions, and even the opportunity to purchase one of our vehicles.
Our goals are ambitious, and we set high standards in everything we do, embracing challenges that push us to innovate and excel.
THE ROLE We are looking for an experienced and results-oriented Regional Operations Lead (ROL) to manage and support a team of Operations Analysts across a defined region.
The ROL will be responsible for executing regional operational strategies, ensuring the consistent deployment of processes, and driving performance in line with customer satisfaction, ancillary availability, and operational efficiency goals.
Reporting directly to the Regional Director and functionally to the Operations Strategy Director, the ROL serves as the operational backbone of the region.
This role requires a highly collaborative leader who can effectively translate strategy into execution and support local depots through coordination and oversight of regional processes and partnerships.
Oversee daily operational processes across the region, ensuring coordination with local depots and Operations Analysts.
Ensure full compliance with SOPs, especially in health & safety, facilities, stock management, and service delivery.
Support team members in partner management, project delivery, and continuous improvement.
Collaborate with the People team on hiring, onboarding, and training initiatives.
Lead procurement and negotiations when needed, and assess supplier performance to ensure SLA compliance and drive improvements.
Process Optimization & Strategic Projects
Lead strategic initiatives like depot openings, relocations, and fleet projects.
Continuously improve processes for speed, cost-efficiency, and consistency, using data and insights to evolve standards and playbooks.
Act as a bridge between central and local teams, ensuring effective communication and alignment.
Collaborate with functional departments to resolve blockers and improve regional performance.
Provide regular updates on performance, risks, and opportunities to regional and strategy leadership.
We're seeking a structured, action-oriented leader with a proven track record in operational execution and people management.
6 to 8 years of experience in operations, logistics, supply chain, or project management, ideally with multi-site exposure.
~2 to 5 years of experience managing teams, including performance management and coaching.
~ Strong background in supplier/partner management and procurement.
~ Fluency in English (mandatory).
~ Are you available to work this hybrid schedule: 4 days working from the office in Lisbon, 1 day working from home?
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📌 Operations Team Leader - Night Shift (Barcelona)
🏢 Indie Campers
📍 Barcelona