We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We are an international technology group and traditional family business with over 14,000 employees in 40 countries. We are the reliable partner for all challenges resulting from the Internet of Things. We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life cycle management, through to services for integral connectivity and IoT solutions. Do you want to actively shape the digital transformation with us?

The Application Support Engineer (L2) provides advanced application and operational support for production environments, acting as a bridge between frontline (L1) support, engineering teams,



internal departments, and external suppliers. Conduct root cause analysis for recurring incidents.
Experience in Application Support / Production environments.
ServiceNow, Jira).
Understanding of ITIL processes and service management frameworks.

Knowledge of IP networks, IoT devices, and VPN technologies.
Experience with monitoring and troubleshooting tools.
Excellent English communication skills (written and spoken).

Team-oriented with good communication skills.
Global Collaboration: Work collaboratively with stakeholders around the globe.
Benefit from continuous training, coaching, and talent development programs.
Hybrid Model of work (Monday to Friday 5pm-1am; 3 days of remote work).
The personal data you provide will be processed to manage your application in accordance with the GDPR and our Privacy Policy, available at Data Privacy | G+D.
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📌 Application Support Engineer (IoT) (Sant Joan Despí)
🏢 Giesecke+Devrient
📍 Sant Joan Despí