~ Applus IDIADA is a young and dynamic organization that values participation, collaboration and long-term relationships. We continuously generate professional development opportunities and growth alternatives for motivated and engaged professionals.

~ Applus IDIADA is a young and dynamic organization that values participation, collaboration and long-term relationships. We continuously generate professional development opportunities and growth alternatives for motivated and engaged professionals.

Job Description
Position Overview
We are seeking an experienced Business Analyst to lead Salesforce implementation, optimization, and management at Applus+ IDIADA from a business perspective. This strategic role bridges business needs and technology solutions, transforming sales processes through effective system implementation and data-driven insights.
Key Responsibilities
Team Leadership & Management

Manage and mentor a team of 2 Salesforce professionals
Coordinate activities, assign tasks, and monitor performance
Foster a collaborative environment focused on continuous improvement
Salesforce Implementation & Business Analysis

Lead end-to-end Salesforce implementation projects and enhancements
Analyze and translate user needs, management requirements, and company objectives into effective Salesforce solutions
Maximize platform capabilities while minimizing unnecessary customization
Ensure best practices in configuration and business process design
Act as primary liaison between business stakeholders and technical teams
Identify opportunities to streamline sales workflows through technology
Reporting & Business Intelligence (Team Oversight)

Integrate data from Salesforce, SAP, and other tools to provide holistic business insights
Define, track,



and analyze Key Performance Indicators (KPIs) for sales operations
Extract actionable insights and communicate findings to management
Coordinate development of dashboards and visualization tools
Data Management & Systems Integration

Oversee database management, data mining, and data cleansing activities
Manage data flow between Salesforce, SAP, and other enterprise systems
Conduct regular data quality assurance activities
Establish data governance standards
Training & Enablement

Develop training materials in the learning management system
Lead training sessions with Salesforce team support
Communicate effectively with stakeholders at all organizational levels
Gather user feedback and translate it into actionable improvements
Qualifications
Experience & Technical Skills

~5-7 years in business analysis with CRM focus and proven Salesforce implementation leadership
~ Deep knowledge of Salesforce platform, SAP integration, and enterprise BI tools
~ Expertise in sales process reporting, data analysis, and business intelligence
~ Experience with data mining, visualization, system integrations, and APIs
~ Proven track record managing teams and translating business needs into technical solutions

Leadership & Soft Skills

Strong analytical, problem-solving, and stakeholder management abilities
Experience leading teams and cross-functional projects
Ability to define and track KPIs for complex sales processes
Excellent communication skills
Proactive, solution-oriented mindset with strong organizational skills
Additional Information
Applus IDIADA is committed to equality, diversity and inclusion . We don’t put limits on you, so don’t put limits on yourself either. There is a place for everyone.
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📌 Lead Business Analyst - Sales Operations (Tarragona)
🏢 Applus+ IDIADA
📍 Tarragona