11 sep
|
Jobtailor
|
Barcelona
11 sep
Jobtailor
Barcelona
- Onboard new partners who register on Click&Boat (80%)- Assist partners throughout creation of boat listings, including ads and pictures- Show partners how the platform works- Help partners maximize account potential by updating ads and ensuring calendars are up to date- Enhance partner engagement by answering questions and doubts about platform use- Carry out market research according to business needs- Participate actively in BU weekly/monthly presentations- Collaborate with Account Managers, Sales, and Customer Experience teams to deliver a high-quality experienceRequirements- Fluent in English- Ideally a first experience (internship or student / summer job)
in a customer facing role- Dynamic and at ease on the phone- Enjoy advising and be an ongoing person- Customer satisfaction as a main source of motivation- Team player who inspires trust- Ready to take initiatives and battle for user satisfaction- Interested in start-up environments- Proactive and ready to share ideas to improve services- Knowledge of another language is highly valued (bonus)- Boating background and interest is valued (bonus)Core CompetenciesDemonstrates strong customer engagement skills, with a focus on onboarding and supporting partners in maximizing their account potential on the Click&Boat platform. Proactive in market research and collaboration with cross-functional teams to enhance user satisfaction.Highest-signal resume keywords- Customer Engagement- Onboarding Experience- Market Research- Fluent in English- Team CollaborationSoft Skills- Dynamic Communication- Proactive Problem Solving- Customer Satisfaction Focus- Trust Building- Initiative TakingIndustry Keywords- Boating Background- Start-Up Environment- Customer Facing Role- Account Management- Partner Support#J-18808-Ljbffr
📌 International Assistant Account Manager (Barcelona)
🏢 Jobtailor
📍 Barcelona