Are you an Automation Engineer & IT Tools Management Optimization Specialist (L3 Support) seeking a new interesting challenge? Design, develop and maintain automation solutions for IT infrastructure operations.
~ Identify and implement automation opportunities to reduce manual effort and improve service quality.
~ Optimize and manage IT operations tools, monitoring platforms and ITSM solutions.
~ Improve ServiceNow workflows, CMDB quality and operational reporting capabilities.
~ Enhance monitoring and observability platforms, reducing alert noise and improving event management.
~ Collaborate with infrastructure, monitoring, service management and customer teams to drive continuous improvement. WHAT TECHNOLOGIES WILL YOU USE?
~ PowerShell, Python and Ansible
~ ServiceNow ITSM & CMDB
~ Centreon and Azure Monitor
~ SCCM and Intune
~ ITIL v4 Framework
~ Monitoring, Automation and Observability Platforms WHAT ARE WE LOOKING FOR?
~5+ years of experience in Automation Engineering, IT Operations Tools Management or similar roles.




~ Strong experience with scripting and automation technologies such as PowerShell, Python and Ansible.
~ Hands-on experience with ServiceNow ITSM and CMDB administration.
~ Knowledge of monitoring and event management platforms.
~ Experience integrating systems through APIs and automation workflows.
~ Understanding of ITIL processes and operational governance.
~ Advanced English communication skills. Hybrid (Madrid)
~ Office attendance: 3 days per week
~ Permanent contract - We offer indefinite contracts from the first day.
~ Pay and benefits - Competitive salary and a adaptable compensation plan adapted to your needs (Ticket Restaurant, Childcare Ticket, Transport Ticket and Health Insurance).
~ Work from home options - Financial support for your working from home expenses and an onboarding bonus to help you set up your workspace.
~ Opportunity knocks - Career development plan and annual performance-based compensation reviews.
~ Learn as you grow

📌 Automation Engineer Job (Castro)
🏢 Tata Consultancy Services
📍 Castro