Experience the power of a game-changing career

Want to be part of an innovative and growing team? We're a general technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Fashion Support Consultant you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.

As a Fashion Support Consultant on our team, you will:
- Take incoming customer and from boutiques and shops calls and solve users' demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Ensure contractual SLA is maintained

Concentrix is a great match if you:
- Have a proficient or bilingual level of Italian, and advanced level of English




- Have minimum of 1-year relevant experience in fashion retail or retail
- Have knowledge of sales techniques (up-/cross-selling, objection handling, etc)
- Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads
- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs
- Have exceptional customer-facing and customer-care skills
- Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office

What's in it for you
- Full-time 39 hours/week permanent contract: rotative Monday to Saturday 8:00 - 19:00
- Salary 19 623 euros gross/year + up to 1 200 euros gross/year in bonus
- Central office location in Barcelona
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses

Experience the best version of you

At Concentrix, we invest in our game-changers because we know that when our people thrive, our

📌 Fashion Support Consultant (Barcelona)
🏢 Concentrix Spain
📍 Barcelona