Experteer Overview
In this role you drive the rider business performance across 20+ markets, owning the performance picture and challenging targets to ensure actioned decisions. You act as the key Controlling partner to Country Heads, steering ROI-focused analysis and end-to-end deviation management. You will shape the performance narrative for budgeting and planning, elevate Controlling standards, and collaborate with analytics and leadership to turn data into strategic moves.

Compensaciones / Ventajas
• Own rider business performance across 20+ markets and challenge targets/deviations
• Maintain a 360 view of rider KPIs including cost per order, utilization, delivery times, and rider experience
• Identify high-value risks and opportunities using experiments, benchmarks, and market trends; direct where to focus analytical effort
• End-to-end ownership of material deviations: root cause, accountable owner, recovery plan, and closure
• Lead the business narrative through Best Estimate, budget, and annual planning,



acting as the reference point for FPu0026A and Finance leadership
• Raise Controlling standards, definitions, cadence, tooling, and accountability across the function
• Act as a challenger to analytics teams to improve forecasting and modeling without owning them
• Translate performance into decisions for senior leadership through concise, decision-focused communication

Responsabilidades
• 4-7+ years in Business Performance, Controlling, Strategy u0026 Operations, FPu0026A, Consulting, Marketplace or Operations
• Proven ownership mentality without direct reports
• Track record of influencing senior stakeholders to drive decisions
• Strong analytical problem solving; ability to decompose problems and perform calculations
• Comfort with ambiguity and focus on material signals
• Advanced Excel / Google Sheets; fluency in English
• Experience with AI tools for analysis (comfort with using AI tools)

Requisitos principales
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📌 Business Performance Lead Rider Experience (Barcelona)
🏢 Delivery Hero
📍 Barcelona