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As Account Manager for Southern Europe, you will nurture salon partnerships and drive usage of Fresha’s platform. You’ll onboard clients to FreshaPay, optimize profiles, and tailor guidance to each business to boost revenue. You will work closely with Sales, Onboarding and Product to deliver an exceptional customer experience and capture growth opportunities. This is a hyper-growth startup role that combines relationship building with data-driven optimization.
Your impact spans monetization, customer success and cross-functional collaboration.
Compensaciones / Incentivos
- Meet monetization KPIs and educate clients on Fresha’s value
- Onboard and activate clients for FreshaPay
- Help salons optimize profiles and leverage Fresha tools to grow revenue
- Manage a portfolio of Partners with tailored consultation
- Deliver outstanding customer experience via video meetings and clear communication
- Collaborate with Sales and Onboarding to ensure a great client journey
- Represent customer feedback to Product to influence product improvements
- Apply consultative sales techniques to maximize feature adoption
Responsabilidades
- u003e1 year of experience as Account Manager
- Ability to adapt and achieve targets
- Experience using data and reports to improve performance xugodme
- Proactive, inquisitive and eager to learn
- Outbound sales experience preferred
- Excellent written and spoken communication in Portuguese and Spanish; advanced English preferred
- Creative, problem-solving mindset and strong relationship-building skills
- Willingness to support team in a fast-growth startup
- Interest in the beauty sector
- Initiative-driven, positive attitude