At Grand Hyatt Barcelona, one of the city’s newest and most prestigious luxury hotels, we are looking for a professional, welcoming, and service-oriented Concierge to join our Front Office team. In this role, you will play a key role in creating memorable guest experiences by providing personalized recommendations, arranging services, and ensuring every stay is seamless, meaningful, and tailored to individual preferences. This position is offered under a temporary replacement contract for medical leave coverage .

If you are passionate about hospitality, enjoy interacting with people, and take pride in delivering memorable guest experiences, this is an excellent opportunity to grow your career within a world-class hospitality brand. As a Concierge , you will be an essential part of the guest experience at Grand Hyatt Barcelona, delivering personalized luxury service and creating memorable moments throughout the stay. You will warmly welcome guests, assist with curated recommendations, and provide expert support to ensure a seamless and exceptional experience from arrival to departure.

This is an operational position with a rotating schedule, including shifts, weekends, and public holidays according to hotel operational needs. You will work closely with Front Office, Bell Attendants, Guest Relations, Housekeeping, and Food & Beverage teams to ensure an exceptional guest experience. Provide guests with detailed information about local attractions, exclusive experiences, and cultural events tailored to their preferences.





Support the Concierge team in coordinating daily guest services and maintaining updated guest profiles for personalized assistance. Collaborate with departments such as Front Office, Housekeeping, and Food & Beverage to ensure smooth operations and excellent service delivery. Coordinate transportation needs, including airport transfers, chauffeur services, and city travel guidance, ensuring timely and accurate arrangements.

Maintain a clean and organized concierge desk, equipped with up-to-date city maps, brochures, and essential service materials. Respond to guest inquiries and resolve concerns with empathy and professionalism, striving for swift and satisfactory solutions. Represent the Grand Hyatt brand with professionalism, elegance, and exceptional service.

Strong knowledge or interest in local dining, shopping, entertainment, and cultural offerings. Flexibility to work mornings, evenings, weekends, and holidays based on guest needs. Fluency in English and Spanish is required; additional languages such as Catalan are a great plus. 12 complimentary nights a year across Hyatt Hotels worldwide. ~ 50% off food and beverage at selected Hyatt Hotels when dining as a guest. ~ Employee cafeteria with daily meals. ~ Continuous learning and development opportunities with a clear path for career growth and integral mobility within Hyatt. ~ With more than 1,150 hotels in over 70 countries, Hyatt is globally recognized as a Great Place to Work.

📌 Concierge/night Concierge (Barcelona)
🏢 Hyatt Hotels
📍 Barcelona