Herno , an internationally recognised italian brand renowned for its excellence and balance between tradition and innovation, is seeking a Client Advisor (30 hours Part-Time) to join in Store Las Rozas Village. The successful candidate will become part of the sales team, helping to deliver and ensure a high-quality customer experience in line with the brand’s values and aesthetic. Specifically, they will be responsible for the following tasks: MAIN RESPONSIBILITIES: Welcoming and assisting customers, ensuring a personalised service and an excellent shopping experience

- Building and maintaining customer relationships through clienteling and storytelling
- Presenting the collections, highlighting the products and their craftsmanship
- Supporting visual merchandising activities in accordance with company guidelines
- Managing till operations and sales procedures




- Contributing to maintaining the store’s quality standards
- Actively collaborating with the team and the Store Manager;

REQUIREMENTS: Previous experience as a Sales Assistant / Client Advisor in the fashion, luxury or premium sector

- Strong customer focus and retail orientation
- Excellent interpersonal and communication skills
- Ability to work as part of a team
- A passion for fashion and an eye for style
- Excellent and fluent knowledge of English (knowledge of other languages will be considered a plus). What do we offer?

Type of Contract: Permanent Contract

- Annual gross salary: € 24.000,00 – € 26.000,00 (to be converted to part-time)
- Ticket Restaurant: 8,00€ a day for each day worked

📌 Customer Service Representative - English Speaker (Part-Time) (Madrid)
🏢 Herno
📍 Madrid